Rental Process Questions
Many homes offer self-tours. Simply choose a property and follow the self-tour instructions. For personalized tours, contact our leasing team to schedule an appointment at your convenience.
Our application process is simple and typically takes 24-48 hours for approval. We require background and credit checks, proof of income, and rental history. You can apply online through our website or in person at our office.
Most homes are move-in ready within 7-10 days of application approval. Some properties may be available immediately. We'll work with you to find the best timeline for your move.
We offer flexible lease terms ranging from 6 to 12 months, with some properties offering longer terms. All leases include standard terms and conditions designed to protect both residents and property owners.
Property & Amenities Questions
Yes, most homes allow pets with applicable fees and restrictions. Contact us for specific pet policies for each property. We welcome well-behaved pets and understand they're part of your family.
Ladson is served by Dorchester District 2 and Berkeley County schools. Specific school assignments vary by property location. We can provide detailed school information for any property you're interested in.
Most properties require residents to set up their own utilities including electricity, water, gas, and internet. Some properties may include certain utilities in the rent. This will be clearly specified in each property listing.
Yes, we require all residents to maintain renter's insurance throughout their lease term. This protects your personal belongings and provides liability coverage. We can recommend insurance providers if needed.
Maintenance & Support Questions
You can submit maintenance requests through our online portal, by phone, or by email. We offer 24/7 emergency maintenance support and respond to non-emergency requests within 24-48 hours.
Emergency issues include no heat/air conditioning, water leaks, electrical problems, gas leaks, or security issues. These are addressed immediately, 24/7. Non-emergency issues are handled during regular business hours.
We conduct routine inspections every 6 months to ensure properties are well-maintained. We always provide advance notice and schedule these at convenient times for our residents.
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